At FlyYarn, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, place an order, or communicate with us.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you use our website, we may collect the following information:
Personal Information
- Full Name
- Mobile Number
- Email Address
- Billing Address
- Shipping Address
Order Information
- Products Ordered
- Order History
- Payment Method
- Delivery Information
Technical Information
- IP Address
- Browser Type
- Device Information
- Operating System
- Website Usage Data
- Cookies
How We Use Your Information
We use your information to:
- Process and confirm your orders
- Deliver purchased products
- Provide customer support
- Respond to your inquiries
- Improve our website and services
- Personalize your shopping experience
- Send order updates and delivery notifications
- Prevent fraud and unauthorized activities
- Comply with legal obligations
Payment Information
To ensure secure transactions, payments are processed through trusted payment gateways and banking partners. FlyYarn does not store your debit card, credit card, or mobile banking credentials on its servers.
Cookies
Our website uses cookies to:
- Remember your preferences
- Improve website performance
- Analyze visitor behavior
- Enhance your shopping experience
You may disable cookies through your browser settings, although some website features may not function properly.
Sharing Your Information
We do not sell, rent, or trade your personal information.
Your information may be shared only with trusted third parties when necessary, including:
- Delivery and courier partners
- Payment gateway providers
- Website hosting providers
- Technical support providers
- Government or regulatory authorities when legally required
Data Security
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.
Although we strive to protect your data, no method of internet transmission or electronic storage is completely secure.
Data Retention
We retain your information only for as long as necessary to:
- Complete your orders
- Provide customer support
- Maintain transaction records
- Meet legal and accounting requirements
After this period, your information will be securely deleted or anonymized where appropriate.
Marketing Communications
If you subscribe to our newsletter or promotional updates, we may occasionally send information about:
- New collections
- Special offers
- Discounts
- Seasonal campaigns
You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content, or security of external websites. We encourage you to review their privacy policies before providing any personal information.
Children’s Privacy
FlyYarn does not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will take appropriate steps to remove it.
Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Update your account details
- Request deletion of your personal data (where legally applicable)
- Opt out of promotional communications
To exercise these rights, please contact us using the details provided on our Contact Us page.
Changes to This Privacy Policy
FlyYarn may update this Privacy Policy from time to time to reflect changes in our business, services, or legal requirements.
Any updates will be published on this page with the revised “Last Updated” date.
Contact Us
If you have any questions regarding this Privacy Policy or the way we handle your personal information, please contact us through our Contact page, email, or customer support channels.
Thank you for trusting FlyYarn. We are committed to protecting your privacy and providing a safe, secure, and enjoyable online shopping experience.